TERMS & CONDITIONS
TOUR GROUPS
The minimum number necessary to complete a tour is 8 clients. They may all be from a Walking Club or a group of friends or just a number of individuals who wish to book a tour. To ensure the safety of each member of the tour & their enjoyment of the walks, clients must inform the tour company of their competence level A or B. This should be done at the time the client is discussing the reservation with the tour company. Each route has been designed to the commonly used competency standards of hillwalking clubs members of Mountaineering, Ireland.
WALKERS LEVELS
Tour groups may be composed of walkers of all similar levels or a mix of different levels both of fitness & experience. As indicated above, clubs & individuals should make their level known to the tour company well in advance so that the walks offered in the tour fit the appropriate levels. While minor adjustments may be made during the tour, it is best for the enjoyment of all to divide the group into different competence levels & walk the route best suited to their abilities. Clearly dividing groups into levels requires a dedicated guide to each group & there is an associated cost. In that regard, it is necessary to have a minimum number of 4 for each such group. If individuals are making up less than four wishes to undertake the route, the tour company will charge them the cost of the Guide, which will be divided among them.
DEPOSIT
A deposit of €300 is required to reserve a place on tour. The Deposit should be paid immediately to ensure that the tour company Rumbo a Picos can confirm your reservation & to ensure that the minimum number required to run the tour has been reached.
FINAL PAYMENT
Final payment must be made not later than 30 days before the tour start date.
CANCELLATION POLICY
- The tour company Rumbo a Picos reserves the right to cancel the tour if there are not the minimum number of participants, up to 30 days prior to the tour start date. In the event of such cancellation, participants shall be refunded 100% of the payments they have made to the tour company Rumbo a Picos. The refund shall be made by Bank Transfer to the client’s bank account within 7 days of the notified cancellation.
- If the client cancels his/her booking prior to the tour start date, to cover the tour company’s costs & administrative expenses the company will retain for a cancellation prior to 90days/€50, 60days/€100, 30days/€150 and will refund to the client all other payments received by the company from the client.
- If the client cancels his/her booking within 30 days of the tour start date, the tour company will not make any refund to the client.
- The tour company reserves the right to modify the tour program & the itinerary in the event of circumstances outside of its control such as Force Majure, severe or unsuitable weather or any other circumstances it considers necessary to ensure the safety of the tour participants.
- If a participant decides to abandon the tour for whatever reason, he/she should inform the Guide in writing of their decision. Any related expenses must be paid by the participant.
INSURANCES
INSURANCE INCLUDED IN THE PRICE. This insurance covers exclusively the risks related to your hiking activities with us and as a passenger in our company transport foreseen in the trip. It does not cover travel insurance.
All customers must have travel and medical insurance. They should bring a copy with them, and give it to the Rumbo a Picos leading guides at the start of the trip. Your insurance should include adequate protection for overseas medical treatment, evacuation/repatriation, your baggage and equipment and travel cancellation expenses.
