TERMS & CONDITIONS
TOUR GROUPS
The minimum number necessary to complete a tour is six clients. They may all be from a Walking Club, a group of friends, or several individuals wishing to book a tour. To ensure the safety of each member of the Tour & their enjoyment of the walks, clients must inform the tour company of their competence level A or B. This should be done when the client discusses the reservation with the tour company. Each route has been designed to the commonly used competency standards of hillwalking club members of Mountaineering, Ireland.
WALKERS LEVELS
Tour groups may be composed of walkers of all similar levels or a mix of different levels of both fitness & experience. As indicated above, clubs & individuals should make their level known to the tour company well in advance so that the walks offered in the Tour fit the appropriate levels. While minor adjustments may be made during the Tour, it is best for the enjoyment of all to divide the group into different competence levels & walk the route best suited to their abilities. Dividing groups into levels requires a dedicated guide for each group & there is an associated cost. In that regard, having a minimum number of 4 for each such group is necessary. If individuals make less than four wishes to undertake the route, the tour company will charge them the cost of the Guide, which will be divided among them.
TOUR STRUCTURE
The tour company reserves the right to make changes to the structure of the tour program in advance of the tour start date where it considers it necessary to do so & will consult with the clients in advance. The circumstances where changes may be required may include weather conditions, flight/airport connection changes, cost increases of hotels, transport, guide, or other events that are material to the company, not incurring a financial loss.
DEPOSIT
A deposit of €300 is required to reserve a place on the Tour. The Deposit should be paid immediately to ensure that the tour company Rumbo a Picos can confirm your reservation & to ensure that the minimum number required to run the Tour has been reached.
FINAL PAYMENT
Final payment must be made not later than 30 days before the tour start date.
CANCELLATION POLICY
- The tour company Rumbo a Picos reserves the right to cancel the tour if there is not a minimum number of participants up to 30 days before the tour starts date. In the event of such cancellation, participants shall be refunded 100% of their payments to the tour company Rumbo a Picos. Bank Transfer shall refund the client’s bank account within seven days of the notified cancellation.
- Suppose the client cancels their booking before the tour start date to cover the tour company’s costs & administrative expenses. In that case, the company will retain for cancellation before 90 days/€50, 60 days/€100, and 30 days/€150 and will refund to the client all other payments from the client.
- If the client cancels their booking within 30 days of the tour start date, the tour company will not refund the client.
- The tour company reserves the right to modify the tour program & the itinerary in the event of circumstances outside of its control, such as Force Majure, severe or unsuitable weather or any other circumstances it considers necessary to ensure the safety of the tour participants.
- If a participant decides to abandon the tour for whatever reason, they should inform the Guide in writing of their decision. The participant must pay any related expenses.
INSURANCES
INSURANCE INCLUDED IN THE PRICE. This insurance covers the risks related to your hiking activities with us and as a passenger in our company transport foreseen in the trip. It does not cover travel insurance.
All customers must have travel and medical insurance. They should bring a copy and give it to the Rumbo a Picos leading guides at the trip's startup. Your insurance should include adequate protection for overseas medical treatment, evacuation/repatriation, baggage and equipment and travel cancellation expenses.
You must also carry your E111 card and ensure it is “in date”.
